ONLYRIGHT / LEGAL

TERMS & CONDITIONS

These terms explain the rules that apply when you use onlyright.co.uk or purchase goods from ONLYRIGHT.

Nothing in these terms limits or excludes any statutory consumer rights that cannot lawfully be limited or excluded.

Last updated / 18 September 2026

01 / WHO WE ARE

ONLYRIGHT

ONLYRIGHT is a trading name used by [FULL LEGAL NAME], a sole trader operating in the United Kingdom.

Business correspondence and service address: [BUSINESS CORRESPONDENCE ADDRESS]

Customer service email: hello@onlyright.co.uk

02 / THESE TERMS

USING ONLYRIGHT

By using our website you agree to comply with the website-related provisions of these terms.

If you place an order with ONLYRIGHT, these terms form part of the contract between you and us together with the product information, price, delivery information, Returns policy and any other information provided to you before checkout.

The website and checkout are currently provided in English.

03 / PRODUCTS

PRODUCT INFORMATION

We take reasonable care to describe and display our products accurately. Product pages may include information about colour, sizing, fit, materials, features and care instructions.

Colours and appearance can vary slightly depending on lighting, photography and the screen or device used to view the website. This does not affect your legal rights where goods do not match their description.

Products remain subject to availability. We may introduce, update or discontinue products without notice, but this will not remove rights attached to an order we have already accepted.

04 / PRICING

PRICES & CHARGES

Prices shown on the UK storefront are displayed in GBP unless stated otherwise.

Applicable taxes and delivery charges will be shown or calculated as required before you complete your order.

If a pricing error is obvious and could reasonably have been recognised as an error, we may contact you to correct it or cancel the affected order and refund any amount already paid.

05 / ORDERING

PLACING AN ORDER

Please check the products, size, quantity, delivery address and other order details carefully before submitting your order.

Submitting an order is an offer to purchase the goods shown at checkout.

An automatic order acknowledgement confirms that we have received your order. It does not necessarily mean that we have accepted it.

Unless we tell you otherwise, the contract is normally accepted when we confirm dispatch. For a preorder, acceptance may occur when we expressly confirm that preorder.

06 / ORDER ACCEPTANCE

IF WE CANNOT ACCEPT YOUR ORDER

We may be unable to accept an order because, for example, an item is unavailable, payment has not been authorised, a delivery restriction applies, an obvious pricing error occurred, or reasonable fraud/security checks require us not to proceed.

If payment has already been taken for an order we do not accept, the relevant amount will be refunded.

07 / PAYMENT

PAYMENT

Available payment methods are displayed at checkout.

You must be authorised to use the payment method supplied. Payment processing may be carried out by Shopify or other payment providers, subject to their applicable terms and security procedures.

08 / PROMOTIONS

DISCOUNT CODES & OFFERS

Promotions, discount codes or special offers may have additional conditions that will be displayed with the relevant promotion.

Unless stated otherwise, promotional codes have no cash value and cannot be exchanged for cash. Any restriction will be made clear before or when the promotion is offered.

09 / PREORDERS

PREORDER PRODUCTS

When a product is sold on a preorder basis, the product page will clearly identify it as a preorder and provide the estimated dispatch period available at that time.

Estimated preorder dates can change due to production, transport or other circumstances. If there is a material delay, we will provide an appropriate update where possible.

Preorders do not remove any mandatory cancellation, refund or consumer rights that apply to the order.

10 / DELIVERY

DELIVERY

Available delivery options, charges and estimated timings are shown on our Delivery page and, where applicable, at checkout.

Unless a different delivery period has been agreed with you, goods will be delivered within the period required by applicable law.

Please see our Delivery information for further details.

11 / INTERNATIONAL ORDERS

WORLDWIDE ORDERS

International delivery services, destinations and charges may vary and are shown where available at checkout.

Depending on destination and how taxes are collected, an order may be subject to customs duty, import VAT, handling fees or other local charges.

Mandatory consumer protections that apply to you under the law of your country or region are not removed by these terms.

12 / DELIVERY RISK

WHEN THE GOODS BECOME YOUR RESPONSIBILITY

The risk of loss or damage normally passes to you when the goods are delivered into your physical possession, or to a person you have identified to receive them on your behalf.

Ownership of the goods passes to you once we have received payment in full.

13 / CANCELLATIONS & RETURNS

CHANGED YOUR MIND?

Where the statutory right to cancel applies, you can tell us that you wish to cancel an eligible online order within 14 days after the day you receive the goods.

Further information about eligibility, returning goods, return postage, refunds, hygiene-sensitive items and sale products is set out in our Returns information.

VIEW RETURNS & REFUNDS

14 / PRODUCT RIGHTS

FAULTY OR INCORRECT GOODS

Goods supplied by ONLYRIGHT must meet the standards required by applicable consumer law, including requirements relating to description, satisfactory quality and fitness for purpose.

Nothing in these terms or our Returns information excludes or restricts your statutory remedies for faulty, damaged, misdescribed or incorrectly supplied goods.

15 / ORDER CHANGES

CANCELLATIONS & AMENDMENTS BEFORE DISPATCH

If you need to request an address, size or other order amendment, contact us as soon as possible.

We will try to help, but amendments cannot be guaranteed once fulfilment has started or the order has been dispatched. This does not remove any statutory cancellation right that applies.

16 / INTELLECTUAL PROPERTY

WEBSITE & BRAND CONTENT

Unless stated otherwise, the original website content, photography, artwork, graphics, copy and branding displayed on onlyright.co.uk are owned by, licensed to or used with permission by ONLYRIGHT, subject to any third-party rights.

You may view the website for personal use. You must not reproduce, commercially exploit, distribute or misrepresent protected site content without the relevant permission or another lawful basis.

17 / WEBSITE USE

FAIR USE OF THE STORE

You must not knowingly misuse the website, interfere with its security, attempt unauthorised access, introduce malicious code or use the store for fraudulent or unlawful activity.

We may take proportionate action to protect the store, customers and payment systems where fraud, abuse or security risks are reasonably suspected.

18 / THIRD-PARTY SERVICES

LINKS & SERVICES

Our store may use or link to services operated by third parties, including payment, delivery and social-media providers. Those third parties may have their own terms and privacy practices.

19 / PRIVACY

YOUR INFORMATION

Information about how personal information and cookies are handled is provided through our Privacy Policy and customer-privacy settings.

20 / RESPONSIBILITY

OUR RESPONSIBILITY TO YOU

We are responsible for loss or damage that is a foreseeable result of our breach of these terms or our failure to use reasonable care and skill, where applicable.

We are not responsible for losses that were not reasonably foreseeable when the contract was formed.

Nothing in these terms excludes or limits liability where doing so would be unlawful, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or your mandatory consumer rights.

21 / EVENTS OUTSIDE OUR CONTROL

UNEXPECTED EVENTS

If an event outside our reasonable control affects an order, we will take reasonable steps to minimise disruption and communicate material delays where appropriate. Your legal rights in relation to serious or prolonged delay remain unaffected.

22 / CHANGES TO THESE TERMS

UPDATES

We may update these terms from time to time to reflect changes to the store, our services or applicable requirements. The version that applies to an order is normally the version made available when that order was placed.

23 / GENERAL

IF PART OF THESE TERMS CANNOT APPLY

If any provision is found to be unlawful or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

24 / GOVERNING LAW

LAW & DISPUTES

These terms and contracts with ONLYRIGHT are governed by the laws of England and Wales, subject to any mandatory consumer protections that apply to you.

If you are a consumer resident in Scotland, Northern Ireland or another jurisdiction, nothing in these terms removes any right you have to rely on mandatory local consumer law or to bring proceedings in a court that has jurisdiction under applicable law.

25 / CUSTOMER CARE

QUESTIONS OR COMPLAINTS?

Contact ONLYRIGHT if you have a question about these terms or an order.

26 / OPTIONAL CANCELLATION NOTICE

CANCELLING AN ELIGIBLE ORDER

You may cancel an eligible order by sending any clear statement that tells us you wish to cancel. You do not have to use this format.

DISCIPLINE. PROGRESS. PURPOSE.   /   A HIGHER PERSPECTIVE.